Shipping & Delivery
Delivery information must be visible before payment. Final rates remain gated until the fastest viable fulfillment route is confirmed.
What checkout will show
Processing estimate
The time required before a parcel is handed to the carrier.
Shipping charge
The exact charge or free-shipping qualification before payment.
Transit estimate
An estimated carrier window, separated from processing time.
Tracking
A dispatch confirmation and tracking path when the service supports it.
Address changes
Contact support immediately with the order number. Once the parcel is handed to the carrier, an address change may no longer be possible.
Delayed, missing, or damaged parcels
Use the contact form with the order number, tracking status, and photos when damage is visible. Support will confirm the carrier investigation or replacement/refund path that applies.
Launch gate: Fulfillment origin, processing window, carrier, U.S. transit range, lost-parcel process, and free-shipping threshold must be inserted here before paid traffic.